There are really more than three things that we can think of to not include in an email – but these three top the list in terms of frequency or severity. In no particular order they are… Don’t type when you’re angry Typing while you’re still angry is no different than […]
In Defense of Email
From time to time, there’s always an article that proclaims a new technology as the demise of email. Advances in cell phones, voice mail, instant messaging, RSS, Facebook, Twitter, Google Wave – they all have been proclaimed as email killers. Facebook (and even Microsoft’s Sharepoint technology) have their place – facilitating the collaboration of groups […]
Mailtips in Outlook 2010
The Microsoft Outlook Office Team has been posting and previewing some of the changes that are coming with Outlook 2010. There’s come pretty cool stuff coming down the pike! One in particular has us pretty excited – the feature called “MailTips”. Mailtips provides a functionality somewhat similar to our Safeguard Send add-in. We think […]
Worst Email Mistakes
The Creative Group published a list of some of the mistakes that managers admitted to making. Note that these are just the ones they admit to; we have a feeling that there are many more that never see the light of day. Nonetheless, in the bullet list of 13 descriptions of gaffes 9 of them (at […]
More Reply To All Troubles…
Over at Roger Matus’ Death By Email blog, he reports that Reply To All is undergoing another draconian suppression. This time instead of it being at the State Department it’s something much more closer to home: Nielson. It turns out that Nielson has turned off the Reply To All button, suggesting that they can save […]
Replying to everyone could be hazardous to your job
It happened again. It’s not their fault. They were simply trying to do their job, and so when the email arrived, each person would simply hit reply to all, instead of just replying to the original sender. In many organizations, this kind of behavior happens. But when it happens at the State Department and there […]
Blog Overhaul
The addition of the blog to our site was a new experience for us. Finally, after a few months, we have updated the layout to match the main web site. We feel that the consistency of the look and feel is very important to both us and our customers. We are continuing to work on […]
Reflection: 2008
A lot has happened over the past year. We, at Sperry Software, have been very busy. Many hours have been spent increasing our ability to provide service to our customers. We attended conferences for the first time and added support staff. The implementation of our knowledge base system is the most significant source of information […]