View Articles by Category
Add Email Address (2)
Articles relating to the Add Email Address Add-in
|
Always BCC (0)
Articles relating to the Always BCC Add-in
|
Appointments By Email (0)
Articles relating to the Appointments By Email Add-in
|
|
Attachment Forget Me Not (0)
Articles relating to the Attachment Forget Me Not Add-in
|
Attachment Save (4)
Articles relating to the Attachment Save Add-in.
|
Auto Print (6)
Articles relating to the Auto Print Add-in
|
|
Contact Sort Order (0)
Articles relating to the Contact Sort Order Add-in
|
Distribution List Manager (0)
Articles relating to the Distribution List Manager Add-in
|
Duplicate Eliminators (2)
Articles relating to the Duplicate Eliminator Add-ins
|
|
Email Reminders (0)
Articles relating to the Email Reminders Add-in
|
File Fetch (0)
Articles relating to the File Fetch Add-in
|
Follow Up Reminder (2)
Articles relating to the Follow Up Reminder Add-in
|
|
Global Search and Replace (0)
Articles relating to the Global Search and Replace Add-in
|
Hide Fax Numbers (1)
Articles relating to the Hide Fax Numbers Add-in.
|
Incoming Mail Organizer (1)
Articles relating to the Incoming Mail Organizer Add-in
|
|
Insert Date Time (0)
Articles relating to the Insert Date Time Add-in
|
Journal All Contacts (0)
Articles relating to the Journal All Contacts Add-in
|
Mobile Email Redirect (4)
Articles relating to the Mobile Email Redirect Add-in.
|
|
Print on Demand (4)
Articles relating to the Print on Demand Add-in
|
Quick Text Hotkeys (2)
Articles relating to the Quick Text Hotkeys Add-in
|
Random Quote Insert (0)
Articles relating to the Random Quote Insert Add-in
|
|
Reply to All Monitor (1)
Articles relating to the Reply to All Monitor Add-in
|
Safeguard Send (0)
Articles relating to the Safeguard Send Add-in
|
Schedule Recurring Email (7)
Articles relating to the Schedule Recurring Email Add-in
|
|
Secure Email Forward (0)
Articles relating to the Secure Email Forward Add-in
|
Send Individually (7)
Articles relating to the Send Individually Add-in
|
Sent Items Organizer (0)
Articles relating to the Sent Items Organizer Add-in
|
|
Time / Date Signature (0)
Articles relating to the Time / Date Signature Add-in
|
VCard Converter (3)
Articles relating to the VCard Converter Add-in
|
Watch Outlook Folders (0)
Articles relating to the Watch Outlook Folders Add-in
|
Category » Add-Ins
Contains articles related to the add-ins.
There were 14 articles found in this category:
When viewing the Configuration window, portions of the window are "chopped off"
Applies To: All Add-Ins Symptoms: When viewing the Configuration, portions are "chopped off" (see the illustration). Cause: The default font size is too large for the add-in display area. Resolution: On Windows 7: Go to Control Panel…Display, choose "Smaller – 100% (default)" inste ...- The add-in has stopped working, even though it was working before.
SYMPTOMS The add-in has stopped working after it has been working fine before. CAUSE The add-in may have become disabled. Outlook protects itself by disabling add-ins whenever something goes wrong. It is also possible that more than one instance of Outlook is running behind the scenes. RESOLUT ...
- How to submit a bug report
Applies To: All Add-Ins Instructions: To help us debug problems, you can turn on a debug log file and then send that in to us. To turn it on, go to (in Outlook) Tools...Sperry Software...Options.Check the "Enable writing to the log file", then restart Outlook and try to duplicate the problem ...
- Explorer Toolbar Visible checkbox option is disabled. How do I enable it?
Applies To: All Add-Ins Symptoms: Explorer Toolbar Visible checkbox option is disabled. How do I enable it? Or, How do prevent the Sperry Software tab from being shown in Outlook 2010 and higher? Cause: This is by design. Resolution: The Explorer Toolbar Visible checkbox option is only enabl ...
- Toolbar buttons fail to show up when a second instance of Outlook is started
Applies To: All Add-Ins Symptoms: Toolbar buttons fail to show up when a second instance of Outlook is started - most notably by using "Open in New Window". Cause: This is a bug in Outlook. Resolution: Although we are aware of this problem, we don't have a workaround for this problem at this t ...
- How to Troubleshoot a "Error occurred at line 2. Reason: ActiveX component can't create object" error message
SYMPTOMS When opening or closing Microsoft Outlook, you receive the following error message: Error occurred at line 2. Reason: ActiveX component can't create object CAUSE This message is displayed when the user has an anti-virus program that is blocking the add-in from registering pr ...
- Microsoft outlook Freezes When New Email Arrives and While Composing a Message
Problem: When using add-ins that subscribe to the new mail event, Outlook may freeze if the user is composing a message. Solution: This is a known issue and, currently, we do not have a solution for this. Contact Sperry Software Technical Support (techsupport@sperrysoftware.com). Comments: Add- ...
- My Anti-Virus says that the sperry software exe contains a virus.
SYMPTOMS Your anti-virus alerts you that the Sperry Software EXE contains a virus: CAUSE This message is generated by some anti-virus programs because they see the application files are encrypted. The anti-virus is unable to process the application files, so it incorrectly marks this as a virus ...
- How to Troubleshoot not seeing the Sperry Software Add-ins Toolbar
SYMPTOMS The add-in is installed, but when you open Outlook you do not see the "Sperry Software Add-ins" button on the toolbar. CAUSE This can be caused by one of the following reasons: * The add-in has been disabled by Microsoft Outlook. * The add-in is not enabled on the view menu in Micros ...
- How to Troubleshoot a "Trojan.Crypt.Cfi.F VIRUS in the INSTALLATION FILE" message.
SYMPTOMS When installing the Sperry Software add-ins, you receive the following message from your anti-virus software: Trojan.Crypt.Cfi.F VIRUS in the INSTALLATION FILE CAUSE This message is generated by some anti-virus programs because they see the application files are encrypted. Th ...
- How to Troubleshoot a "MAPI session cannot be closed... Error 429 in modOutlook::outlookClose: ActiveX component can't create object" error message.
SYMPTOMS After installing the Sperry Software add-ins on Outlook 2007, you receive the following message when you close Outlook: MAPI session cannot be closed ... Error 429 in modOutlook::outlookClose: ActiveX component can't create object. CAUSE An unknown file has been overwritten. R ...
- How to Troubleshoot Outlook crashing when sending or replying to email.
SYMPTOMS When you have the Sperry Software add-ins installed, Outlook crashes when you are sending or replying to a message, or just closing any open windows. CAUSE This is caused by an issue where the menus are not cleaned up correctly. RESOLUTION To resolve this issue, follow these directions: ...
- The add-in keeps unchecking itself in the configuration screen?
SYMPTOMS When using the Sperry Software Add-ins, you notice that the add-in is no longer functioning. When you click the Sperry Software Add-ins button, you see that the screen is disabled. You re-enable it but every few minutes it is disabled again. CAUSE There was an issue with the instal ...
- How to Troubleshoot "Error occurred at line 2. Reason: Automation error classfactory cannot supply requested class." error message
SYMPTOMS When opening Microsoft Outlook after installing a Sperry Software add-in, you may see this message: Error occurred at line 2. Reason: Automation error Classfactory cannot supply requested class. CAUSE This error appears for two possible reasons: 1. There were older (previous ...