Category » Attachment Save

There were 4 articles found in this category:

1. How to Troubleshoot the links being added but the files were not removed.
   SYMPTOMS When using Attachment Save, the links are added to the email but the files were not removed. CAUSE This is usually caused by an incorrect setup. RESOLUTION Make sure that the "remove attachment from mail option" is checked on the configuration screen. *Important - Make sure that you h ...
2. Attachment Save links are in the body of the email, but nothing happens when they are clicked.
   Problem: Attachment Save links are in the body of the email, but nothing happens when they are clicked. Solution: Go to Internet Explorer...Tools...Internet Options...Advanced... and click the Reset button. Comments: You may have to also make sure that the box to check if IE is your default Inte ...
3. How to Troubleshoot the attachment is attached then removed when forwarding or replying to an email
   SYMPTOMS When using the Attachment Save Add-in, the attachments are not re-attached when forwarding or replying to a message. The attachment appears for a short time and then is replaced by the link again. CAUSE This is caused when Attachment Save is configured to monitor the Drafts and/or Outb ...
4. In Outlook 2007, I cannot click the link that attachment save put in the email body?
   SYMPTOMS When using Attachment Save with Outlook 2007, you are unable to click the link that Attachment Save created. -or- When clicking the link, you receive a hyperlink warning message. CAUSE Hyperlink Secuity was added in Outlook 2007 to help protect the user from clicking on potentially bad ...