Category » Mobile Email Redirect

There were 4 articles found in this category:

1. "Error During Disconnect" or" Error During Connect" message with Mobile Email Redirect
   Problem: When using Mobile Email Redirect, the user may receive one of the following messages: "Message not sent: Error during disconnect. Reason: No response from SMTP Server." -or- "Message not sent: Error during connect. Reason: no response from SMTP Server." Solution: With the first message, ...
2. Large Attachment Issues with Mobile Email Redirect
   Problem: When Microsoft Outlook receives and then forwards an email with large attachments with Mobile Email Redirect, Outlook slows down considerable or even hangs up. Solution: Currently, there is no resolution. Contact Sperry Software Support (techsupport@sperrysoftware.com) Comments: This i ...
3. Mobile Email Redirect is having problems redirecting attachments to an iPhone.
   SYMPTOMS When redirecting an email using Mobile Email Redirect to an Apple iPhone, the email is sent, but attachments are not being properly sent. CAUSE Mobile Email Redirect uses a different SMTP component outside of Microsoft Outlook to redirect emails. This is done so that headers can be mod ...
4. How to Troubleshoot a "Evalution period has expired. You must purchase the product, or else uninstall the software" error message.
   SYMPTOMS When using the Mobile Email Redirect Add-in, you receive the following message: Evalution period has expired. You must purchase the product, or else uninstall the software CAUSE We are currently working on why this is happening. The add-in uses a third party component called ...