When viewing the Configuration window, portions of the window are "chopped off"

Applies To:
All Add-Ins 

Symptoms:
When viewing the Configuration, portions are "chopped off" (see the illustration).

Cause: 
The default font size is too large for the add-in display area.

Resolution:
On Windows 7: Go to Control Panel…Display, choose "Smaller – 100% (default)" instead of Medium.  On Vista: Go to Control Panel…Personalization…Adjust font size (on the left hand pane) and choose "96 dpi (default)".  On XP: Control Panel…Display…Appearance…Font Size…Normal (the option is at the bottom).
After this is done, restart Outlook, then go to the Sperry Software add-ins and run it.   The original font size can be restored after the add-in has been configured.
Note: On Windows 7, there is an option that scales the fonts.

Here is a picture of what the window looks like before the font size is reset to the default:


  We are working on a resolution to this problem.




Article Details

Last Updated
3rd o December, 2010

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