How to Troubleshoot a "Error occurred at line2. Reason: ActiveX component can't create object" error message
SYMPTOMS
When opening or closing Microsoft Outlook, you receive the following error message:
Error occurred at line 2. Reason: ActiveX component can't create object
CAUSE
This message is displayed when the user has an anti-virus program that is blocking the add-in from registering properly.
RESOLUTION
To resolve this issue, uninstall the current version and contact technical support for a new version that will not conflict with the anti-virus program.
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Last Updated
22nd of June, 2008
