Problem:
After clicking on the Send/Receive button, an error message that says "Operation failed" appears.
Solution:
Please fill out a bug report. Most times, creating a new profile solves this problem (at least according to this Microsoft support article). To create a new profile, go to (in Windows) Start...Control Panel. Navigate to the Mail icon and double click it. Click the "Show Profiles" button. Click on "Add..." to create a new profile. In the New Profile dialog box, give your new profile a name, then select "Add a new email account" in the email options, then click Next. Fill out your server email account information, then click Finish. Be sure that if "Always use this profile" is selected, that it is set to the profile you just created.
Comments:
It may be necessary to copy your old email and contacts to your new profile. Please contact us if you need help doing this.
How to troubleshoot an error message that says "Operation failed" appears after you click "Send/Receive".
Article Details
Last Updated
15th of September, 2008
