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We apologize for the inconvenience but the updates must be checked manually. You can check by looking at the Engine Version on the left hand side of the About Sperry Software Add-ins box. It should read 3.9.7 or better.
If you have anything less than that, then it will be necessary for you to upgrade by first uninstalling your current add-ins (via Control Panel...Add/Remove Programs) then downloading the add-ins again from the same link you were sent in your order email. If you don't have your order email, you can request that it be resent to you. Note that the upgrade is free if your order is less than two years old; otherwise you must purchase it again (although at 50% off - email us for the discount code). Note: As of engine version 3.8.0, we have combined our Outlook 2000-2003 version with our Outlook 2007 versions, and so now there is only one Engine Version regardless of your version of Outlook. Did you know that you can also subscribe to our newsletter to receive notifications about new add-ins, updates about any of the add-ins and special discounts? You can subscribe by entering in your email address on the left hand side. Your privacy regarding your email address is contained in our privacy statement, but just so you know we don't give away or sell email addresses, ever. If you choose not to subscribe, be sure to check back often. If you are having issues with the add-ins, please check our new Knowledge Base. |
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Questions or problems regarding this web site should be directed to webmaster@sperrysoftware.com Copyright © 2010 Sperry Software, Inc. All rights reserved. |
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