{"id":117274,"date":"2025-06-09T15:15:30","date_gmt":"2025-06-09T15:15:30","guid":{"rendered":"https:\/\/www.sperrysoftware.com\/Email-Tools\/?p=117274"},"modified":"2026-03-30T14:03:55","modified_gmt":"2026-03-30T14:03:55","slug":"new-dashboard-features-enhanced-subscription-and-user-insights-for-safeguard-send","status":"publish","type":"post","link":"https:\/\/www.sperrysoftware.com\/Email-Tools\/new-dashboard-features-enhanced-subscription-and-user-insights-for-safeguard-send\/","title":{"rendered":"New Dashboard Features: Enhanced Subscription and User Insights for Safeguard Send"},"content":{"rendered":"<div class=\"relative\">\n<div class=\"prose text-pretty dark:prose-invert inline leading-normal break-words min-w-0 [word-break:break-word]\">\n<p class=\"my-0\">We\u2019re excited to announce a major update to the Sperry Software dashboard for both <a href=\"https:\/\/azuremarketplace.microsoft.com\/en-us\/marketplace\/apps\/sperrysoftwareinc1650990119106.safeguard-send-standard-plan?exp=ubp8&amp;tab=Overview\">Safeguard Send for Microsoft 365<\/a> (SS365) and <a href=\"https:\/\/appsource.microsoft.com\/en-us\/product\/web-apps\/sperrysoftwareinc1650990119106.safeguard-send-core?tab=Overview\">Safeguard Send Core<\/a> (SSC). This new feature gives you more transparency and control over your subscription and user activity\u2014directly addressing the feedback we\u2019ve received from customers looking for better visibility and easier management.<\/p>\n<p class=\"my-0\"><strong>What\u2019s New in the Dashboard?<\/strong><\/p>\n<p class=\"my-0\">We\u2019ve added a new section to your subscription details page, highlighted in red in the screenshot below:<\/p>\n<p class=\"my-0\"><a href=\"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-content\/uploads\/2025\/06\/Active-Users-Link-scaled.png\"><img fetchpriority=\"high\" class=\"alignnone size-large wp-image-117275\" src=\"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-content\/uploads\/2025\/06\/Active-Users-Link-1024x695.png\" alt=\"Image of subscription dates and link to access the list of active users.\" width=\"730\" height=\"495\" srcset=\"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-content\/uploads\/2025\/06\/Active-Users-Link-1024x695.png 1024w, https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-content\/uploads\/2025\/06\/Active-Users-Link-scaled-510x346.png 510w, https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-content\/uploads\/2025\/06\/Active-Users-Link-scaled-64x43.png 64w, https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-content\/uploads\/2025\/06\/Active-Users-Link-300x204.png 300w, https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-content\/uploads\/2025\/06\/Active-Users-Link-768x521.png 768w, https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-content\/uploads\/2025\/06\/Active-Users-Link-1536x1042.png 1536w, https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-content\/uploads\/2025\/06\/Active-Users-Link-2048x1389.png 2048w\" sizes=\"(max-width: 730px) 100vw, 730px\" \/><\/a><\/p>\n<p class=\"my-0\">Here\u2019s what you\u2019ll now see:<\/p>\n<ul class=\"marker:text-textOff list-disc\">\n<li>\n<p class=\"my-0\"><strong>Subscription Start and End Dates:<\/strong><br \/>\nThese fields help with financial planning and license management. You\u2019ll always know when your subscription began and, if applicable, when it ends. The \u201cLicensed Users\u201d field just above shows the number of users you\u2019re currently billed for.<\/p>\n<\/li>\n<li>\n<p class=\"my-0\"><strong>Billing Method:<\/strong><br \/>\nThe blue arrow points to the Billing Method field, which tells you how your subscription is billed:<\/p>\n<ul class=\"marker:text-textOff list-disc\">\n<li>\n<p class=\"my-0\">\u201cDirect Invoicing\u201d (if you\u2019re invoiced directly by Sperry Software)<\/p>\n<\/li>\n<li>\n<p class=\"my-0\">\u201cStorefront\u201d (if you purchased from our website)<\/p>\n<\/li>\n<li>\n<p class=\"my-0\">\u201cMicrosoft Azure\u201d (if you purchased via the Azure Marketplace)<\/p>\n<\/li>\n<\/ul>\n<p class=\"my-0\">If your Billing Method is \u201cMicrosoft Azure,\u201d you\u2019ll instead see \u201cTerm Start Date\u201d and \u201cTerm End Date\u201d (from your Microsoft subscription). If your \u201cTerm End Date\u201d is approaching, and \u201cAuto Renew\u201d is enabled, you\u2019ll be automatically billed. Otherwise, your subscription will end at that date.<\/p>\n<\/li>\n<li>\n<p class=\"my-0\"><strong>Active Users Link:<\/strong><br \/>\nThere\u2019s now a direct link to view your Active Users. This has been one of the most requested features!<\/p>\n<\/li>\n<\/ul>\n<p class=\"my-0\"><strong>Why Is the Active Users List Important?<\/strong><\/p>\n<p class=\"my-0\">Customers have told us they want to:<\/p>\n<ul class=\"marker:text-textOff list-disc\">\n<li>\n<p class=\"my-0\">See exactly which users have accessed the add-in in the last 30 days (\u201cActive Users\u201d). Only these users count against your Licensed User total.<\/p>\n<\/li>\n<li>\n<p class=\"my-0\">Identify users who haven\u2019t accessed the add-in recently (\u201cInactive Users\u201d), so you can follow up if needed.<\/p>\n<\/li>\n<li>\n<p class=\"my-0\">Confirm that everyone is running the same version of the add-in, especially after an upgrade.<\/p>\n<\/li>\n<\/ul>\n<p class=\"my-0\"><strong>How Does the Active Users Page Work?<\/strong><\/p>\n<p class=\"my-0\">Clicking the \u201cActive Users\u201d link brings you to a detailed, sortable table:<\/p>\n<\/div>\n<\/div>\n<p><a href=\"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-content\/uploads\/2025\/06\/Active-Users-1.png\"><img class=\"alignnone size-large wp-image-117293\" src=\"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-content\/uploads\/2025\/06\/Active-Users-1-1024x995.png\" alt=\"List of active users in the fictitious company called Arbor Software.\" width=\"730\" height=\"709\" srcset=\"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-content\/uploads\/2025\/06\/Active-Users-1-1024x995.png 1024w, https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-content\/uploads\/2025\/06\/Active-Users-1-510x495.png 510w, https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-content\/uploads\/2025\/06\/Active-Users-1-64x62.png 64w, https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-content\/uploads\/2025\/06\/Active-Users-1-300x291.png 300w, https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-content\/uploads\/2025\/06\/Active-Users-1-768x746.png 768w, https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-content\/uploads\/2025\/06\/Active-Users-1.png 1223w\" sizes=\"(max-width: 730px) 100vw, 730px\" \/><\/a><\/p>\n<div class=\"relative\">\n<div class=\"prose text-pretty dark:prose-invert inline leading-normal break-words min-w-0 [word-break:break-word]\">\n<p class=\"my-0\">At the top, you\u2019ll find a summary header showing:<\/p>\n<ul class=\"marker:text-textOff list-disc\">\n<li>\n<p class=\"my-0\">Number of Active Users (last 30 days)<\/p>\n<\/li>\n<li>\n<p class=\"my-0\">Number of Inactive Users (no access in 30+ days)<\/p>\n<\/li>\n<li>\n<p class=\"my-0\">Number of active domains (domains with at least one active user)<\/p>\n<\/li>\n<li>\n<p class=\"my-0\">Number of empty domains (domains with no users)<\/p>\n<\/li>\n<\/ul>\n<p class=\"my-0\">Below the header, a search box lets you quickly find a specific user\u2014ideal for verifying versions or checking usage in the event of a misdirected email.<\/p>\n<p class=\"my-0\">The user table itself is fully sortable by clicking any column header (click again to reverse the sort). You can also export the list to CSV for further analysis.<\/p>\n<p class=\"my-0\"><strong>Why This Matters<\/strong><\/p>\n<p class=\"my-0\">This update gives you the actionable insights you need to:<\/p>\n<ul class=\"marker:text-textOff list-disc\">\n<li>\n<p class=\"my-0\">Optimize license usage and ensure compliance<\/p>\n<\/li>\n<li>\n<p class=\"my-0\">Troubleshoot deployment issues<\/p>\n<\/li>\n<li>\n<p class=\"my-0\">Maintain version consistency across your organization<\/p>\n<\/li>\n<\/ul>\n<p>The Active Users list is a broad overview of your users, but note that you could always use <a href=\"\/Email-Tools\/introducing-send-metrics-empowering-managers-with-email-insights\/\">the Send Metrics reporting tool<\/a> to find out details about the users like how often they send and how many times they go back to revise an email.<\/p>\n<p class=\"my-0\"><strong>Learn More<\/strong><\/p>\n<p class=\"my-0\">For full details, see our documentation (linked from your dashboard).<\/p>\n<p class=\"my-0\">If you have questions or feedback about these new features, please reach out\u2014we\u2019re always happy to help you get the most from Safeguard Send!<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>We\u2019re excited to announce a major update to the Sperry Software dashboard for both Safeguard Send for Microsoft 365 (SS365)&#8230;<\/p>\n","protected":false},"author":1,"featured_media":119095,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_theme","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[57,2843,2844,2830],"class_list":{"0":"post-117274","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-message","8":"tag-safeguard-send","9":"tag-safeguard-send-core","10":"tag-safeguard-send-for-microsoft-365","11":"tag-safeguard-send-for-office-365"},"menu_order":0,"_links":{"self":[{"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/posts\/117274","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/comments?post=117274"}],"version-history":[{"count":1,"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/posts\/117274\/revisions"}],"predecessor-version":[{"id":123389,"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/posts\/117274\/revisions\/123389"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/media\/119095"}],"wp:attachment":[{"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/media?parent=117274"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/categories?post=117274"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/tags?post=117274"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}