{"id":22090,"date":"2018-04-24T13:52:28","date_gmt":"2018-04-24T13:52:28","guid":{"rendered":"https:\/\/www.sperrysoftware.com\/Email-Tools\/?p=22090"},"modified":"2022-03-25T14:03:18","modified_gmt":"2022-03-25T14:03:18","slug":"how-to-deal-with-junk-mail","status":"publish","type":"post","link":"https:\/\/www.sperrysoftware.com\/Email-Tools\/how-to-deal-with-junk-mail\/","title":{"rendered":"How We Deal With Junk Mail"},"content":{"rendered":"

Recently a customer asked if we have an add-in that deals with Junk Mail in Outlook.<\/p>\n

We don\u2019t have one that directly addresses junk mail because Outlook\u2019s Junk Mail filter is pretty strong so perhaps it\u2019s just not setup right.\u00a0\u00a0 In general though, Outlook\u2019s Junk Mail feature learns over time so if your Outlook installation\u00a0is new give it a few weeks before you pass judgement.<\/p>\n

Otherwise to check your setup go to the little pulldown arrow on the Junk Mail button on the main Outlook toolbar, shown here:<\/p>\n

\"Junk<\/a>
(Note: Choose “Junk E-mail Options” after clicking the little pulldown, don’t just click the “Junk” button)<\/figcaption><\/figure>\n

The last option offers \u201cJunk Mail Options\u201d.\u00a0 Click it and this window should appear:<\/p>\n

\"\"<\/a>
These are the default settings at Sperry Software.<\/figcaption><\/figure>\n

The \u201cHigh\u201d option should be used to prevent the most amount of junk mail from reaching your Inbox.<\/p>\n

When we did this for our main mailbox, the problem was that too much \u201cvalid\u201d email from\u00a0 customers was ending up in the Junk Mail folder.\u00a0 So what we did was use a Sperry Software add-in to occasionally scan the Junk Mail folder for these emails, the Outlook Timed Email Organizer add-in<\/a>.\u00a0 A rule was created within the add-in that took some of the most common words that customers use (for instance the names of the add-ins) and move them back to the Inbox.\u00a0 So if the email has words like \u201cadd-in\u201d, \u201caddin\u201d, or \u201cOutlook\u201d, even though it was in the Junk Mail folder, after a few minutes the add-in would move it back to the Inbox.<\/p>\n

One other note: since the Timed Email Organizer supports keywords like AND, OR, and NOT in the subject and body, you can form powerful combinations of words to fit your situation like we did.<\/p>\n

While we still have to occasionally check the Junk Mail folder for emails from customers, it\u2019s the best solution we\u2019ve come up with to be able to accept emails from people that aren\u2019t in our Safe Senders list (i.e., customers who have never emailed us before).<\/p>\n

We hope this article helps with how to deal with junk mail in Outlook!<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Recently a customer asked if we have an add-in that deals with Junk Mail in Outlook. We don\u2019t have one…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17,19],"tags":[80],"class_list":{"0":"post-22090","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-message","7":"category-tips","8":"tag-timed-email-organizer"},"menu_order":0,"_links":{"self":[{"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/posts\/22090","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/comments?post=22090"}],"version-history":[{"count":0,"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/posts\/22090\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/media?parent=22090"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/categories?post=22090"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/tags?post=22090"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}