{"id":88969,"date":"2020-12-11T15:58:44","date_gmt":"2020-12-11T15:58:44","guid":{"rendered":"https:\/\/www.sperrysoftware.com\/Email-Tools\/?p=88969"},"modified":"2021-01-11T16:10:48","modified_gmt":"2021-01-11T16:10:48","slug":"in-memory-of-tony-hsieu","status":"publish","type":"post","link":"https:\/\/www.sperrysoftware.com\/Email-Tools\/in-memory-of-tony-hsieu\/","title":{"rendered":"In Memory of Tony Hsieu"},"content":{"rendered":"<p>We learned of Tony Hsieh&#8217;s untimely death this month.\u00a0 He was the CEO of Zappos, which had incredible customer service and grew to hundreds of employees.<\/p>\n<p>I first learned about Tony when he shared his method for working with email in a blog post. He would allow himself to read emails whenever they came in (thus interrupting whatever he was doing) but would flag the ones he needed to respond to (assuming they were not urgent). The ones he would work on though, were all the ones he flagged from yesterday. This technique he dubbed <em class=\"_7s4syPYtk5hfUIjySXcRE\">Yesterbox,<\/em> and I still use it today for its flexibility.\u00a0 We mentioned it back in March in our blog post on <a href=\"\/Email-tools\/tips-to-improve-working-from-home\/\">Tips On Working From Home<\/a>.<\/p>\n<p>A lot of people follow the practice of setting aside time (sometimes even creating appointments on their calendars), snoozing various alarms, and turning off their phones.<\/p>\n<p>And that&#8217;s fine. It&#8217;s just that with his technique, people who don&#8217;t have the luxury of allowing emails to languish in their inboxes (executives or especially CEOs like Tony) can read and\/or respond immediately. Yet at the same time, deferring important but not urgent emails until some effort could be mustered (either by the recipient(s) or delegated). It&#8217;s a beautiful system.<\/p>\n<p>We respected the man and his methods, and it was proof of his sharing mentality. He will be missed.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We learned of Tony Hsieh&#8217;s untimely death this month.\u00a0 He was the CEO of Zappos, which had incredible customer service&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[2575],"class_list":{"0":"post-88969","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-message","7":"tag-email-efficiency"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\r\n<title>In Memory of Tony Hsieu - Sperry Software<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.sperrysoftware.com\/Email-Tools\/in-memory-of-tony-hsieu\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"In Memory of Tony Hsieu\" \/>\r\n<meta property=\"og:description\" content=\"We learned of Tony Hsieh&#8217;s untimely death this month.\u00a0 He was the CEO of Zappos, which had incredible customer service...\" \/>\r\n<meta property=\"og:url\" content=\"https:\/\/www.sperrysoftware.com\/Email-Tools\/in-memory-of-tony-hsieu\/\" \/>\r\n<meta property=\"og:site_name\" content=\"Sperry Software\" \/>\r\n<meta property=\"article:publisher\" content=\"https:\/\/facebook.com\/SperrySoftware\" \/>\r\n<meta property=\"article:published_time\" content=\"2020-12-11T15:58:44+00:00\" \/>\r\n<meta property=\"article:modified_time\" content=\"2021-01-11T16:10:48+00:00\" \/>\r\n<meta name=\"author\" content=\"Sperry Mike\" \/>\r\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\r\n<meta name=\"twitter:creator\" content=\"@sperrysoftware\" \/>\r\n<meta name=\"twitter:site\" content=\"@sperrysoftware\" \/>\r\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sperry Mike\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\r\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.sperrysoftware.com\\\/Email-Tools\\\/in-memory-of-tony-hsieu\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.sperrysoftware.com\\\/Email-Tools\\\/in-memory-of-tony-hsieu\\\/\"},\"author\":{\"name\":\"Sperry Mike\",\"@id\":\"https:\\\/\\\/www.sperrysoftware.com\\\/Email-Tools\\\/#\\\/schema\\\/person\\\/2d885c90f17102c6bec3248116629790\"},\"headline\":\"In Memory of Tony Hsieu\",\"datePublished\":\"2020-12-11T15:58:44+00:00\",\"dateModified\":\"2021-01-11T16:10:48+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.sperrysoftware.com\\\/Email-Tools\\\/in-memory-of-tony-hsieu\\\/\"},\"wordCount\":234,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.sperrysoftware.com\\\/Email-Tools\\\/#organization\"},\"keywords\":[\"Email Efficiency\"],\"articleSection\":[\"Message\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.sperrysoftware.com\\\/Email-Tools\\\/in-memory-of-tony-hsieu\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.sperrysoftware.com\\\/Email-Tools\\\/in-memory-of-tony-hsieu\\\/\",\"url\":\"https:\\\/\\\/www.sperrysoftware.com\\\/Email-Tools\\\/in-memory-of-tony-hsieu\\\/\",\"name\":\"In Memory of Tony Hsieu - Sperry Software\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.sperrysoftware.com\\\/Email-Tools\\\/#website\"},\"datePublished\":\"2020-12-11T15:58:44+00:00\",\"dateModified\":\"2021-01-11T16:10:48+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.sperrysoftware.com\\\/Email-Tools\\\/in-memory-of-tony-hsieu\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.sperrysoftware.com\\\/Email-Tools\\\/in-memory-of-tony-hsieu\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.sperrysoftware.com\\\/Email-Tools\\\/in-memory-of-tony-hsieu\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.sperrysoftware.com\\\/Email-Tools\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"In Memory of Tony Hsieu\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.sperrysoftware.com\\\/Email-Tools\\\/#website\",\"url\":\"https:\\\/\\\/www.sperrysoftware.com\\\/Email-Tools\\\/\",\"name\":\"Sperry Software\",\"description\":\"Sperry Software builds powerful Outlook add-ins for Microsoft 365 and desktop Outlook. 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