{"id":99865,"date":"2022-05-02T17:26:36","date_gmt":"2022-05-02T17:26:36","guid":{"rendered":"https:\/\/www.sperrysoftware.com\/Email-Tools\/?p=99865"},"modified":"2022-05-06T14:08:49","modified_gmt":"2022-05-06T14:08:49","slug":"planned-maintenance-for-safeguard-send-for-office-365-part-2","status":"publish","type":"post","link":"https:\/\/www.sperrysoftware.com\/Email-Tools\/planned-maintenance-for-safeguard-send-for-office-365-part-2\/","title":{"rendered":"Planned Maintenance for Safeguard Send for Office 365 (Part 2)"},"content":{"rendered":"

We wanted to let you know that tonight we will be performing maintenance changes for the Safeguard Send for Office 365 add-in<\/a>.\u00a0 Unlike last week, you will see changes (details are below).\u00a0 We plan on having the add-in be updated at any point during a two hour window starting at 8pm EST.<\/p>\n

There should not be any interruption in your service, but if there is please remember that Office 365 will simply send any emails without any prompts if the add-in fails to respond for any reason.<\/p>\n

The first change is that by default, corporate users<\/em> will now see a disabled Save button:<\/p>\n

\"disabled<\/a><\/p>\n

Previously, the Save button was always enabled but did not do anything \u2013 which didn\u2019t make sense.\u00a0 So, for those companies that show the Safeguard Send Taskpane (like the one shown here) then the Save button will be disabled since their rules are always read from the server.\u00a0 And, thanks to last week\u2019s foundational upgrades, we can now hide this Taskpane (and corresponding toolbar button) altogether if you prefer (and have at least a Standard or Pro subscription).\u00a0 It requires that you remove then re-install the manifest, so contact us (by replying directly to this email) if you would prefer this option.<\/p>\n

The other change we are making this week is for retail users, and also involves saving.\u00a0 Previously, we strived to save settings within the Microsoft framework.\u00a0 However, more and more users are complaining about the add-in not saving their settings when they click the Save button.\u00a0 We have investigated, and there are no errors being thrown.\u00a0 It happens to both desktop (Windows and Macs) and web based clients \u2013 but it does appear to be random in that SOME users can save their settings normally (as we can here, and on our test machines). \u00a0So to fix this, we will now be saving all settings on our cloud server.\u00a0 \u00a0There are no errors that we are aware of but we remain ready to rollback if there is a problem.<\/p>\n

As we go forward we will notify you about further upcoming changes, and their associated maintenance times.\u00a0 We will update our blog<\/a> to keep you in the loop this week, just like last week.\u00a0 Going forward however we will be introducing a \u201cService Status\u201d page to keep you apprised of the current state of the Safeguard Send for Office 365 availability, and we will also keep a list of the changes that have been made and when.\u00a0 Future upgrades and maintenance windows will be posted there as well.<\/p>\n

[Update: May 2, 2022 8:57pm] – Everything is updated and appears to be normal.\u00a0 Please contact us if you are having any trouble with the Safeguard Send for Office 365 add-in.]<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

We wanted to let you know that tonight we will be performing maintenance changes for the Safeguard Send for Office…<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17,2828,18],"tags":[],"class_list":{"0":"post-99865","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-message","7":"category-office-365-apps","8":"category-technical-support"},"menu_order":0,"_links":{"self":[{"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/posts\/99865","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/comments?post=99865"}],"version-history":[{"count":0,"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/posts\/99865\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/media?parent=99865"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/categories?post=99865"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sperrysoftware.com\/Email-Tools\/wp-json\/wp\/v2\/tags?post=99865"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}