If you’re experiencing a problem with one of our software products, we’d like to know about it right away. Please fill out and submit the following bug report form.
If what you want to tell us is really more of a suggestion or a request for enhancement, please use our suggestion form instead.
When you submit your bug report, it will be entered into our database for tracking purposes. After an initial assessment by our support department, the resolution of the problem will be assigned to an appropriate engineer. Periodically we will post notices regarding bugs reported by our customers in the Known Problems section of this page, and tips or workarounds on the FAQ page.
Please be as specific as possible when describing the problem.
We may need to contact you for more information, such as if we have trouble reproducing the problem you describe. We try to respond with a resolution within 24 hours.