Tools

This page contains a list of tools available to help with issues with the add-ins:

Add-ins Reset Tool This tool will reset the “Sperry Software Engine” as if you just installed it (but your configuration settings will not be destroyed).
Registry Cleaner Tool This tool will erase all settings for the add-ins after they have been deleted or uninstalled. It is normal for the add-ins uninstall process to not delete the settings, so that if you choose to upgrade you won’t have to remember all your settings.
False Positives Fix Tool This tool eliminates the pop up message: “This product is not compatible with Outlook 2010 and higher.” that sometimes happens during installation. This message occurs even if Outlook 2010 had once been installed and then removed. After downloading and running the tool, be sure restart the install.
Trust Outlook Add-ins Tool This tool eliminates the pop up message: “A program is trying to access e-mail addresses you have stored in Outlook. Do you want to allow this? If this is unexpected, it may be a virus and you should choose ‘No’.” This message is an inconvenience to our users.
Uninstall AddIns Tool Normally the add-ins are uninstalled via Control Panel…Add/Remove Programs. However, sometimes there are leftover artifacts for various reasons. So when all else fails, this tool will forcibly remove any Sperry Software add-ins that may be on your system. This tool incorporates the Uninstall Toolbars tool and the Registry Cleaner tool in addition to performing its own actions.
Enable Addin Tool This tool enables the add-in after you get the message “Outlook has experienced a serious error with the ‘Sperry Software Add-In Engine’. Would you like to disable it?”.
Office 2007 PIAs This tool is for users who are using both Windows XP and Outlook 2007, and are getting the error that says “Error occurred. Could not load file or assembly… The system cannot find the file specified.” Simply save the file to your computer, exit Outlook, double click it to install it, then restart Outlook.
Office 2010 PIAs Similar to the above tool, this tool is for users who are using both Windows XP and Outlook 2010, and are getting the error that says “Error occurred. Could not load file or assembly… The system cannot find the file specified.” Simply save the file to your computer, exit Outlook, double click it to install it, then restart Outlook.