In a complex world, one thing is simple: our customer’s right to privacy. We value your privacy and in fact this is the entire point of this add-in, to keep as much data as possible in your hands.
This privacy policy covers the Send Individually for Microsoft 365 add-in for Outlook. We have a separate privacy policy regarding the use of our website at https://www.SperrySoftware.com.
Privacy Policy
Sperry Software, Inc. is the sole producer of the Send Individually for Microsoft 365.
Default Data Collection and Usage
When a trial or a purchase occurs from Microsoft AppSource, we capture and store the purchasers name, email address, tenant Id, and the subscription Id given to us by Microsoft AppSource when the trial is started or the purchase takes place. This transfer takes place over an encrypted connection.
If the trial or purchase is started on behalf of another entity (who is the end user, or beneficiary) that name and email address are stored on our server as well, to allow continued access.
Whenever you use Send Individually for Microsoft 365, it sends your name, email address, and version number of the software to our server to perform typical licensing checks. The transfer takes place over an encrypted connection.
We keep track of how often the add-in is used by you. Further, we keep track of any errors that may occur in the use of the product, which includes your email address, your version of the add-in, and your version of Outlook.
We hold onto this data for the length of your subscription. At the time the subscription is cancelled or otherwise ends, we hold the data for a period of one year, at which point it is automatically removed from our servers.
Logging Information Collected
If debugging (or logging) is enabled, which is disabled by default, then we collect detailed information about the operation of the add-in as you use it. This can include:
- The name of your Excel file
- The campaign name
- Any email addresses that are not recognized (note valid email addresses from your Excel file are not recorded or stored by the add-in)
- Any personalization values being used in the Excel file
- The time and date of your use
- Outlook client (desktop/Mac/Web)
- Outlook version
- IP address
We hold onto this data for a period of one year, at which point it is automatically removed from our servers.
Why We Collect This Information
The data we collect is used for one or more reasons:
- Verify your license
- Improve the performance of the product
- Monitor for key issues or anomalies across all users
- Deduce what could be going wrong when debugging
These reasons form the legal basis of our agreement to you to provide said services in a competent manner.
Sharing Your Information
We do not share your information, unless requested by law to a legal request from an appropriate authority or you allow our request to share your information.
We do share aggregate non-identifiable information, for example how many emails in total were sent on a particular day by all users of the add-in. This information is for marketing purposes.
Access To Your Information under GDPR
If you live in a country or state that upholds GDPR, then you have the right to:
- Request access to your data
- Request deletion of your data
- Protest our use of your personal data
- Request that we limit our use of your data
- Request portability of your data
- Make a complaint to your government authority
Contact Us
If you have questions about our privacy policy, please see the Contact Us link in our website.