About a year ago, we introduced Send Metrics, a reporting tool that allows you to view statistics about your users including how many users you have (which is also available in the Active Users report), the total number of emails sent in the last 30 days, the total number of revisions (that is, how many times users went back and revised the subject, recipients, attachments, or body), and the average percentage of the number of revisions (to compare to our overall average or to your own stats from previous months).
Although useful, as we grow, some customers began experiencing delays when retrieving the Send Metrics for their domain(s). Some of these delays were severe, on the order of several minutes to get all the statistics.
Today we are happy to announce that this issue has been addressed. The statistics now show up in under a second regardless of the number of domains. In the table below, we took a sample of a small, medium and large customer:
This change is now live, and you can view your own company’s Send Metrics by logging into your dashboard, then choosing Reports from the menu along the top, then choose Send Metrics.
We hope to continue to improve these Send Metrics by saving your Send Metric stats once a month on your behalf so that you can see over time how your company is improving but for now, we’re excited that the current stats can now be viewed without delays.