No matter how well written add-ins are (and even Outlook itself), there will always be the occasional Outlook problem that doesn’t seem to go away. You can read about how to fix your Outlook problem on the internet, but sometimes the suggestions don’t work for your specific case.
Here at Sperry Software we get our share of what we call “one-off” issues, those problems experienced by some users but not all users (that is, the problems are not systemic or somewhere in the code but rather in a particular environment), so we keep a list of generic things to try to repair Outlook – when all else fails. If you haven’t tried these they might help.
Are there any tips you can share about what to do if Outlook isn’t behaving?