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Technical Support

Power Rules Manager (and Other) Bug Fixes

February 19, 2019February 20, 2019 Sperry Mike 2 Comments Message, Technical Support

Here at Sperry Software we’re committed to making sure that we provide the very best Outlook add-ins. To that end, we have the following items that have been fixed recently. The first and most glaring bug was in Power Rules Manager. The symptom was obvious – the grid of rules was blank. At first, I […]

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Important Recent Bug Fixes to Several Add-Ins

October 1, 2018March 11, 2022 Sperry Mike Message, Technical Support

We’ve been hard at work correcting errors reported by customers like you. Here are the important general bug fixes that have been fixed over the last month: 1) Follow Up Reminders – if it was installed and you saved an email out to disk, that email out on disk was “locked” by the add-in until […]

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All New Versions of Our Outlook Add-Ins

July 7, 2014February 24, 2022 Sperry Mike Message, Technical Support

This month we’re happy to announce all new versions of our add-ins. These new versions feature faster startup times and more resilient handling of errors that may be occurring. The new versions of our Outlook add-ins are 5.1, and supersede both the 4.1 and the 5.0; that is, you can upgrade to version 5.1 from […]

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Monthly Fixes and Features

March 24, 2014February 24, 2022 Sperry Mike Technical Support

Power Rules Manager – even though the Outlook 2013 version just came out of beta – received one more feature. The ability to choose which set of mailbox rules you can edit. Previously, it defaulted to your default store which for some users did not contain the rules that they needed to process. Although it was possible […]

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Dual Monitors, Plus Auto Print Gets Page Numbers in Email

January 20, 2014February 17, 2022 Sperry Mike Technical Support

  This month we made a correction to the underlying engine that affects all our Outlook add-ins that have a dual monitor setup: When using dual monitors (or even quad monitors, etc), any add-in windows that popup now get shown on the monitor that holds the parent window (that is, either the main Inbox or […]

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Weekly Fixes for 8/26/2013

August 26, 2013May 17, 2015 Sperry Mike Technical Support

After several weeks, we are finally able to release a refreshed build of all the add-ins. During the last few weeks, an unusual bug cropped up in our installers that prevented the builds from taking place. The bug in the Installshield project prevented us from including the Sperry Software “gears” icon from being displayed in […]

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Weekly Fixes and New Features

May 20, 2013 Sperry Mike Technical Support

  A new feature to add page numbers to the saved PDF email has been developed. This is in response to a paralegal who sent in a request: “I had an example today when I printed several witness testimony outlines from Box. The page numbers were missing on the outlines, all of which were 15 […]

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Weekly Fixes for the week of May 13, 2013

May 13, 2013 Sperry Mike Technical Support

  The following features/fixes were done this past week:   Auto Print: The Auto Print add-in for Outlook is now available in German.  The German language versions are available for Outlook 2007, Outlook 2010 (both 32-bit and 64-bit).  Outlook 2013 support is expected next week.   All Duplicate Eliminators: If you allow the trial period […]

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