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Technical Support

2021 Road Map

January 11, 2021January 11, 2021 Sperry Mike Message, Technical Support

Like many of you, we are formulating our goals for the upcoming year.  While we’re not sure if we’ll reach them or not, it’s a good idea for us to let you know where we’re headed so you can make plans and generally look forward to upcoming new add-ins to make your life easier. Last […]

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Microsoft Word Security Notice – Fixed

May 10, 2019June 19, 2019 Sperry Mike Message, Technical Support

Microsoft recently released an update that has begun to affect users of some of our add-ins. Specifically, the error looks like this: It reads “Microsoft Office has identified a potential security concern. This document contains fields that can share data with external files and websites. It is important that this file is from a trustworthy […]

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How to Use Outlook Rules (A Beginner’s Guide)

March 19, 2019September 3, 2019 Sperry Mike Message, Technical Support, Tips

[Note: This article has been updated and moved here.]

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Power Rules Manager (and Other) Bug Fixes

February 19, 2019February 20, 2019 Sperry Mike 2 Comments Message, Technical Support

Here at Sperry Software we’re committed to making sure that we provide the very best Outlook add-ins. To that end, we have the following items that have been fixed recently. The first and most glaring bug was in Power Rules Manager. The symptom was obvious – the grid of rules was blank. At first, I […]

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Important Recent Bug Fixes to Several Add-Ins

October 1, 2018October 9, 2018 Sperry Mike Message, Technical Support

We’ve been hard at work correcting errors reported by customers like you. Here are the important ones that have been fixed over the last month: 1) Follow Up Reminders – if it was installed and you saved an email out to disk, that email out on disk was “locked” by the add-in until Outlook was […]

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All New Versions of Our Outlook Add-Ins

July 7, 2014 Sperry Mike Message, Technical Support

This month we’re happy to announce all new versions of our add-ins. These new versions feature faster startup times and more resilient handling of errors that may be occurring. The new versions are 5.1, and supersede both the 4.1 and the 5.0; that is, you can upgrade to version 5.1 from either 4.1 or 5.0 […]

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Monthly Fixes and Features

March 24, 2014 Sperry Mike Technical Support

Power Rules Manager – even though the Outlook 2013 version just came out of beta – received one more feature. The ability to choose which set of mailbox rules you can edit. Previously, it defaulted to your default store which for some users did not contain the rules that they needed to process. Although it was possible […]

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Dual Monitors, Plus Auto Print Gets Page Numbers in Email

January 20, 2014 Sperry Mike Technical Support

  This month we made a correction to the underlying engine that affects all our Outlook add-ins that have a dual monitor setup: When using dual monitors (or even quad monitors, etc), any add-in windows that popup now get shown on the monitor that holds the parent window (that is, either the main Inbox or […]

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